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Terms & Conditions

The room rate included all benefits below

  • VAT and service charge
  • Breakfast
  • Tea, coffee, 1 bottle of mineral water in the room
  • Free bicycles
  • Wifi

*Note: Pets are not accepted into the resort.

Early check-in & Late check-out

(will be applied subject to room availability with details as below)

Check-in time: since 14:00

  • Prior to 6:00: Full room charge
  • 6:00 – 10:00: 50% room charge (including breakfast)
  • 10:00 – 14:00: 30% room charge

Check-out time: by 12:00

  • 12:00 – 14:00: 30% room charge
  • 14:00 – 18:00: 50% room charge
  • After 18:00 Full charge

For camping service: The time to receive the tent is at 16:00 and return the tent at 8:00 the next day.

Room Rates

  • Room rates will fluctuate according to the time you book and are shown on the booking system of the website tulanlodge.com
  • Room rate: Standard room is for two people. If guests want to stay more people in the same room, there will be additional charges as follows:
    • Mountain Bungalow: 600,000 VND/night/person
    • River Bungalow: 500,000 VND/night/person
    • Rural Homestay room: 400,000 VND/night/person.

Policy for children when staying with adult

  • From 1-6 years old (stay same bed with parents): free (maximum 2 children/room)
  • Children 6 years of age or older will be charged the adult service rate. 

Cancellation policy

– Flexible Price

  • Deposit 50% of the total amount to secure your booking.
  • This rate includes Breakfast, and other FREE services for in-house Guests.
  • Deposit will be refunded if cancellation made 7 days prior to Check-in date.
  • No refund of deposit if canceled less than 7 days before check-in date.
  • In the event of a force majeure when the above cancellation deadline has passed, customers are allowed to postpone the Check-in date.

– Fixed Price

  • Deposit 100% of the total amount to secure your booking.
  • Discount 20% from the Flexible rate.
  • This rate includes Breakfast, and other FREE services for in-house Guests.
  • Service cannot be canceled or postponed. The deposit will not be refunded under any circumstances.
  • In the event of a force majeure, the customer is allowed to transfer the service to another person.